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Thank you for shopping with Bliss Boutique. We take great pride in the quality and craftsmanship of our products. If you’re not fully satisfied with your purchase, we’re here to help.
Overview
Our return and refund policy lasts 30 days from the date of delivery. Unfortunately, if more than 30 days have passed, we cannot offer a full refund or exchange.
To be eligible for a return, your item must:
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Be unused, unworn, and in the same condition as received.
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Be returned in its original packaging with all tags and labels intact.
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Be accompanied by a receipt or proof of purchase.
Refunds
Due to hygiene and safety reasons, the following items are not eligible for return or exchange:
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Earrings and pierced jewelry
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Bindi, hair accessories, or personal grooming items
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Customized or tailored garments (including made-to-measure blouses or altered lehengas)
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Sale items or products purchased at a discounted price
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Items damaged after delivery due to customer handling
Refunds Process
Once we receive and inspect your return, you’ll be notified via email about the status of your refund.
If approved, a refund will be issued to your original payment method within a few business days.
If rejected, the item will be shipped back to you (shipping costs may apply).
Gifts
If the item was marked as a gift and shipped directly to you, you’ll receive a store credit for the value of the return. Once we receive the returned item, we’ll email you a gift credit.
If the item wasn’t marked as a gift or was sent to the gift giver, the refund will go to the original purchaser.
Shipping returns
To return an item, please mail it to:
Bliss.beauty908@gmail.com
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Customers are responsible for return shipping costs
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Original shipping charges are non-refundable
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If you receive a refund, the cost of return shipping will be deducted (if applicableWe recommend using a trackable shipping method or shipping insurance, especially for valuable jewelry or premium garments. We are not responsible for lost return shipments.
Need help?
Contact us at Bliss.beauty908@gmail.com for questions related to refunds and returns.